Spécialiste en formation technique bilingue/Bilingual Tech Training Specialist

Tech Training Specialist

Location: Montreal, QC or Mississauga, ON.

Responsibilities

• Participate in project intake and discovery processes when a software training component is identified to help determine priorities and support the change management training scope.
• Assess employee needs and develop tech training courses and/or programs.
• Create engaging learning content, activities, and course curriculum using adult instructional design principles.
• Deliver and facilitate tech training and education via live classroom, onsite training, videoconference, and one-on-one sessions.
• Design and develop interactive, high-quality learning content for remote and in-person training, including facilitator guides, participant materials, videos, practical exercises, engaging activities, training handouts, and evaluations.
• Develop and utilize reports and analytics (Intellum, Power Apps, Power BI) to measure effectiveness of tech training programs.
• Coordinate, facilitate, and oversee internal training sessions on technology solutions.
• Support communication of training initiatives throughout the organization.

Qualifications

• 2-6 years of experience in designing and facilitating onboarding and cross training programs.
• 2-6 years of experience designing, developing, and delivering e learning solutions, both asynchronous and blended.
• Full bilingual proficiency in French and English.
• Strong knowledge of Workday (asset).
• Experience in construction and project management required.
• Experience using e learning authoring tools such as Adobe Captivate, Articulate Storyline, Rise, Vyond, etc., and Instructional System Design (ISD) methodologies and best practices (asset).
• Strong knowledge of M365 and Copilot required.
• Financial management knowledge (asset).
• Tech savviness and curiosity for technology.
• Excellent organizational skills and high attention to quality, detail, and accuracy.
• Ability to manage multiple high priority tasks and adapt to change.
• Team player with high energy, enthusiasm, and proactive problem solving.
• Excellent verbal and written communication skills to train diverse audiences.
• Strong project management skills: identifying needs, developing solutions, and managing projects to completion.
• Ability to maintain high productivity, manage competing priorities, and work autonomously.
• Ability to learn and retain system, process, product information quickly and accurately.
• Customer first mindset and desire to drive change.
• Experience in a technical or engineering organization or knowledge of high technology industry (asset).

Salary

Salary range: $65,000-$78,000 CAD annually.

Equal Opportunity Employer

We are an equal opportunity employer and welcome people of any age, culture, subculture, gender identity or expression, sexual orientation, nationality, ethnicity, race, size, mental or physical status, veteran status, religion, language, political opinion, working style preference, family status, education, and socioeconomic status. Accommodation for applicants with disabilities will be made during the recruitment process when requested.