Patient Coordinator (Part-Time)

Job Description Job Description

Part-Time Work Schedule: Mondays, Wednesdays and Fridays (8 hr shifts)

General Summary of the Job This position is responsible for coordinating patient surgeries, including scheduling procedures and obtaining medical clearances. This is a Part-Time Non-Exempt position.

Essential Job Functions

Answer the phone in a professional and courteous manner

Schedule new patient, follow ups and post-operative patient appointments using EMR system

Submit authorizations for HMO & PPO insurance for physical examination scans, follow-up appointments and scheduled surgery procedures

Schedule surgery procedures at various hospital facilities using the assigned booking template for each hospital and assigned surgery block time for each facility

Post weekly scheduled surgeries on calendar for daily view

Responsible for sending pre-operative notice to Primary Care Physicians about upcoming patient surgeries

Responsible for obtaining pre-operative Medical Clearance from Medical Doctors

Accountable for providing appropriate braces prior to surgery

Assures appropriate coordination with other hospital departments when surgical specialties occur

Complete bi-weekly statistical reports, such as form fees, co-pays, medical records, etc.

Expectations

Maintain confidentiality

Follow the chain of command

Prioritize tasks by level of importance to meet deadlines

Complete tasks in a timely manner

Education and Experience

High School Diploma required

Basic computer skills required

1 Year Experience in a Neurosurgery, Pain Management or Medical Practice required

Experience with NextGen preferred

Performance Requirements

Knowledge:

Understanding of EPM/HER system

Knowledge of insurance authorizations

Knowledge of the scheduling process

Knowledge of medical terminology

Skills:

High degree of initiative, judgment, discretion, and decision-making

Strong organizational and prioritization skills

Ability to establish and maintain effective internal and external working relationships

Excellent verbal and written communication

Abilities: Ability to read and interpret medical documents

Ability to set priorities among multiple requests

Ability to interact easily and effectively with others

Ability to share expertise and knowledge with staff to maintain and improve workflow.

Equipment Operated

Standard office equipment including computers, iPad, fax machines, copiers, printers, telephones, etc.

Work Environment

While performing the duties of this job, the employee is occasionally exposed to work near moving, mechanical parts; fumes or airborne particles; toxic or caustic chemicals and risk of electrical shock. The noise level in the work environment is usually moderate. There is a combination of office and clinical settings.

Mental/Physical Requirements

While performing the duties of this job, the employee is regularly required to stand; walk, use hands to finger, handle or feel; reach with hands and arms above shoulder level and talk or hear. The employee is frequently required to stoop, kneel or crouch. The employee is occasionally required to sit; climb; or balance. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and move up to 50 pounds, with assistance. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, depth perception and ability to adjust focus. Requires working under stressful conditions.

Mondays, Wednesdays, Fridays (8 hrs per day)
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