Customer Service Specialist 1 - Contingent

Our client, a leading organization in the industry, is seeking a Customer Service Specialist 1 - Contingent to join their team. As a Customer Service Specialist 1 - Contingent, you will be part of the Customer Support department supporting the sales and customer service teams. The ideal candidate will have excellent communication skills, a strong work ethic, and a passion for delivering exceptional service, which will align successfully in the organization.

Job Title: Customer Service Specialist 1 - Contingent

Location:Tempe, AZ

What's the Job?

• Manage and nurture a customer pipeline through high-volume follow-up calls
• Maintain detailed documentation and CRM updates for each customer interaction
• Schedule and coordinate handoffs between team members and clients
• Support underwriting or documentation collection processes
• Provide excellent customer service and support to ensure customer satisfaction

What's Needed?

• Experience in managing a customer pipeline and high-volume follow-up calls
• Strong organizational skills and attention to detail
• Proficiency with CRM management and documentation
• Excellent communication and interpersonal skills
• Bilingual Spanish skills are a plus

What's in it for me?

• Opportunity to work in a dynamic and supportive environment
• Potential for contract extension and career growth
• In-office work with flexible scheduling options
• Comprehensive training and development programs
• Engagement with a diverse and inclusive team

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions.

Experis is a global leader in technology services and part of the ManpowerGroup (NYSE: MAN) family of brands. We connect skilled technology professionals with meaningful opportunities where they can grow their careers, expand their expertise and make a real impact. Guided by the belief that it takes Human Ingenuity to unlock the true potential of technology, Experis helps people gain experience with leading organizations, build sought-after skills and take the next step toward a brighter future. Backed by ManpowerGroup's 75+ years of workforce expertise and global reach across more than 70 countries and territories, Experis brings the scale, insight and opportunity to help people and businesses thrive. ManpowerGroup is consistently recognized for its commitment to inclusion, ethics and responsible business, including being named one of the World's Most Ethical Companies. Learn more at